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All of our products are delivered by email or through a download link. Once you've completed your order you will immediately receive an email from us with further information as to how to receive your files. Generally, small file packet purchases are sent to our clients as an email attachment. For larger file packet purchases, these orders are usually delivered by a download link that we will email to you. Download links are active for 72 hours, after which they expire. If your download link expires before you are able to download the purchased file packet, then please let us know so that we can email you a new link. Lost or damaged files can also be promptly replaced.

If you're unable to receive your file packet as an email attachment, then please contact us so that we can send you a download link instead. While we are more than happy to give you the option of choosing between our two delivery methods, it should be noted that we do not deliver files on media storage devices through postal mail.